Answer Phones and Take Messages Handle incoming calls professional Direct calls to appropriate staff or departments Record and deliver accurate messages Greet and Assist Visitors Welcome clients, customers, or guests Provide basic information or direct them to the appropriate person Manage Incoming and Outgoing Mail Sort and distribute incoming mail and packages Prepare, seal, and send outgoing correspondence Data Entry and Record Keeping Input information accurately into databases or spreadsheets Maintain and update filing systems (paper and electronic) Maintain Office Supplies Monitor stock levels of office supplies Place orders as needed to avoid shortages Prepare Documents Draft simple letters, memos, and reports Edit and format documents as required Photocopying, Scanning, and Filing Duplicate documents Digitize paperwork and organize files Schedule Appointments and Meetings Book appointments and send reminders